Professional Services

When companies purchase 41st Parameter products, they receive basic post-sales support. Some organizations have requirements that go beyond basic installation services and need expertise to fulfill a turnkey solution.

41st Parameter has established Professional Services, staffed by experts from the field of fraud who will help you assess your technology needs. They can support onsite deployment, best practices and integration services.

Core Practices That Work Together

41st Parameter has three core offerings for customers. Each is highly effective on its own, but is also designed to be integrated with other services. Our customers, who use our service in tandem, benefit from the program's efficiencies.

Enterprise Level Consulting

Not sure where to begin? Need to build a fraud intervention environment that helps to better combat fraud and mitigate risk? Want to employ the best practices for fighting fraud that are available in the industry today?

The 41st Parameter Solutions Architecture team is comprised of an experienced group of experienced fraud intervention specialists. These seasoned professionals provide on-site consulting for large-scale deployments or can help with smaller complex jobs - whether you need a presales assessment, a migration or integration plan, or hands on configuration of your system.

What about analytics?
We do that too. 41st offers extensive analytics to make sure that your 41st application/product is working at its optimal level of performance for your business. The Professional Services team is available to perform comprehensive statistical and fraud trend analysis, metric tracking and comprehensive performance modeling of your system.

Education and Mentoring

Training is a critical element when deploying any new technology. 41st Parameter provides extensive training when our technology is deployed. The 41st training team is comprised of members with real world fraud intervention experience.

Expert Project Management

Great Project Management isn't always about completing set tasks on a list. It's anticipating what tasks aren't on the list and getting those done too. With an intimate knowledge of our products and offerings, our project management team is proactive in their approach to managing projects for our clients to ensure that they are completed on time. New installations, upgrades, ad hoc projects? These can all fall within the scope of the Project Manager. They answer questions, coordinate activities and act as the liaison between the customer and the implementation team.

Implementation Services

The final secret ingredients to our success are our service engineers. They partner with the Solution Architects and Project Managers throughout the implementation process. One of their first tasks is to make sure that the customer's environment is appropriately configured in preparation for product deployment.

Whatever your challenge - migrating from a legacy system, reducing the amount of fraud, reducing operational costs, streamlining business processes or other critical organizational needs - 41st will develop the technical solutions that meet and exceed your goals. We have experience in working with some of the worlds most recognized brands and the several of top banks in the world. Let us help you with the implementation of your fraud intervention solution.